Presentations

The following are some of the presentations I have given:

Co-Presenter (with Sharon Walbridge): "Web Site Usability Testing: Assuring a Quality Experience." Presented at the Washington State University IT Forum, March 14, 2005, Pullman, WA. (pdf version: wsu-it-forum2005.pdf).

Co-Presenter (with Michelle Eccles): "A Trip To The Zoo - A Lesson-Based Approach To Teaching Technology." Presented at Northwest Council for Computer Education (NCCE) 2004, April 15, 2004, Spokane, WA. Presentation: ncce2004.pdf

Co-Presenter (with Joel Cummings and Linda Frederiksen): “Are you a machine?  User perceptions of virtual reference services.”  Presented at Virtual Reference Desk Conference 2003, November 13, 2003, San Antonio, TX.  Presentation: vrd2003.pdf 

Co-Presenter (with Linda Frederiksen, Kitty Mackey and Roxanne Dimyan): "Why is the sky blue? Implementing a Virtual Reference Service." Presented at Online Northwest 2003, February 21, 2003, Corvallis, OR. Online materials: http://hdl.handle.net/2376/1961. (pdf version: vrd2003.pdf)

Co-Presenter (with Linda Frederiksen): "The Networked Union Catalog: Requesting Items Using INNOPAC & INN-Reach." Presented at the 8th Annual Users Group Conference, NorthWest Innovative Users Group, October 14, 2002, Portland, OR. Online materials: nwiug.pdf

Usability-related presentations are listed on my usability assessment page.